Privacy Policy – Cape Town Tours

Effective Date:1 May 2024

1. Introduction

Cape Town Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information (PII) such as your name, email address, phone number, and postal address when you voluntarily provide it to us—for example, when making a booking or contacting us.

2.2 Non-Personal Information

We may collect non-personal information automatically, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on our site
Referring website addresses

3. Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

4. Use of Your Information

We use the information we collect to:

Process and manage bookings
Respond to inquiries and provide customer support
Send administrative information, such as confirmations and updates
Improve our website and services
Comply with legal obligations

5. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist in operating our website and conducting our business
Law enforcement or regulatory agencies, if required by law
Affiliated partners, such as Activitar, for booking and reservation purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing of your personal information
Withdraw consent at any time, where processing is based on consent

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email:[email protected]

Activitar Privacy Notice

This privacy notice forms part of your agreement with Activitar. During our interactions, you share personal information with Tornado Tour Systems (Pty) Ltd, trading as Activitar, registration number 2004/000954/07. This notice tells you what to expect when we collect information from you and how we use it. It is part of our agreement with you, and we may need to update it occasionally. When we do, we will inform you. You should read this notice along with our terms and conditions that apply to the products and services you use.

If you have any questions about this policy, please contact us by email at [email protected] or by phone on +2787 250 0276.